Below are the Terms and Conditions for our laundry services. We want to ensure a smooth experience for both you and us, so please take a moment to review them:
- Suitability for Laundering:
- By using our service, you agree that your clothes are suitable to be washed in water, on a normal cycle, and dried using heat in a tumble dryer.
- We cannot be responsible for any damage to clothing that is not suitable for this standard laundering process.
- Similarly, we reserve the right to refuse to service items that we feel will be hazardous to our staff, such as items heavily soiled with human or animal waste. This is for the health and safety of our team.
- Damaged Laundry:
- We will do everything we can to avoid damaging your laundry. However, there are limitations:
- We don’t check pockets for items like lipstick, chewing gum, or pens. We can’t be held responsible if these items cause damage during laundering.
- If you inform us that you left something valuable (like a bracelet) in your pocket, we can’t guarantee its return.
- Normal wear and tear, including loss of buttons, fading, holes, or abrasions, is unavoidable during laundering.
- We don’t individually examine every garment, so please exclude “dry-clean only” or unsuitable items from your laundry.
- We will do everything we can to avoid damaging your laundry. However, there are limitations:
- Lost Laundry:
- We’d love to inventory every piece of laundry, but it’s cost-prohibitive. Therefore, we can’t be held responsible for lost laundry.
- Rest assured, we carefully track your clothes, but verifying receipt of each specific piece is challenging.
Remember, your satisfaction is our priority, and we treat your laundry as if it were our own. By using our service, you acknowledge and accept these Terms and Conditions. Thank you for choosing our laundry services! 🧺🌟